It is possible to cancel your order. You can cancel your order as long as you have not yet received an email with the track and trace code. We request that you do this as soon as possible by informing us of your order number. The sooner we receive your cancellation, the sooner we can stop processing. Orders that have already been processed and shipped can no longer be canceled by us.
Of course you can return the product to us within 30 days after receiving your order. Please note that return costs are the buyer's responsibility. As soon as we have received the return, we will process it. Your payment will then be refunded as soon as possible. The refund period varies per payment method. The average delivery time is 2-3 business days.
Do you have any (additional) questions? Feel free to contact us. We are happy to help you.